Free Returns

Don't be afraid to give us a try! If you're not happy with your purchase, we'll take it back for any reason within thirty (30) days of purchase! We pay the shipping!

PLEASE NOTE that we can fully refund you for lost, stolen or undelivered packages.

If you received damaged items, email us and we'll full refund you or resend a new item to you!

We do our best to ship all items within 1-2 business days. Delivery for all orders varies by country but takes an average of 5-15 business days. Please note we cannot control customs delays.
Any products purchased from our website (www.ilymix.com) can be returned or exchanged for a full refund within 30 days of purchase*.
To return or exchange a purchase, email the following information to info@ilymix.com and we will reply promptly with instructions.
- Order #  
- Items that you would like to return
Once we receive your item(s) your money will be returned. Please note that it can take up to two weeks to process your return once the item(s) have been received.